The Problem: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Employees have trouble to operate new SAP tools or complete advanced transactions, leading to confusion and increased dependence on support teams.

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• Workarounds: Users ignore standard SAP processes, which results in data quality issues, compliance risks, and wasted time.


• Training Gaps: Manual-based instruction is easily lost, leaving staff unsupported when they are working.


• Missed Returns: The full value of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of experience level, can be productive from the outset.